Office Manager, AAS

Emphasis: Office Manager

Degree: Associate in Applied Science

Total Units: 97

Class Type: Lecture, Lab, Hybrid, Online

Purpose: The Associate in Applied Science - Office Manager degree prepares students for entry-level management positions in office settings. The coursework prepares students to hire and supervise clerical and administrative staff, develop and monitor department deadlines, effectively use office technology, possess professional verbal and written communication skills, and professionalism needed to support the business.

Program Outcomes: Upon successful completion, students will have demonstrated the ability to:

• Prepare statements to monitor, evaluate, and assess financial performance of a business
• Demonstrate human relations skills and professional behavior necessary for successful job performance
• Explain the importance and challenges of diversity, employee motivation, and employee engagement in the workplace
• Summarize basic laws in regards to business ownership, recruitment and hiring practices, OSHA, and liability.
• Describe the activities involved in each function of management and at various levels of management in the workplace
• Demonstrate the ability to keyboard with speed and accuracy
• File correctly using alphabetic, numeric, geographic, and subject filing systems
• Apply rules of grammar, punctuation, and spelling in written and oral communications
• Prepare documents using advanced features in word processing software
• Format basic business letters, memos, reports, table, and newsletters to office standards
• Analyze and calculate data using spreadsheet software.
• Demonstrate the ability to demonstrate effectively with others in the classroom
• Demonstrate the ability to apply acquired skills in the workplace
• Compose business letters, memos, resumes, and letters of application,
• Enter and organize data using database software
• Possess a basic understanding of receiving office visitors, using the telephone, scheduling appointments, customer service, and confidentiality skills in an office.
• Develop effective presentations using presentation software