Medical Office Assistant, Certificate of Proficiency

Emphasis: Medical Office Assistant

Degree: Certificate of Proficiency

Total Units: 58

Class Type: Lecture, Lab, Hybrid, Online

Purpose: The Medical Office Assistant Certificate program combines general office skills with studies in medical terminology, human biology, medical office procedures, and medical machine transcription.

Program Outcomes: Upon successful completion, students will have demonstrated the ability to:

• Demonstrate the ability to keyboard with speed and accuracy
• File correctly using alphabetic, numeric, geographic, and subject filing systems
• Apply rules of grammar, punctuation, and spelling in written and oral communications
• Prepare documents using advanced features in word processing software
• Format basic business letters, memos, reports, tables, and newsletters to office standards
• Solve basic business math problems• Operate a 10-key electronic calculator by touch
• Analyze and calculate data using spreadsheet software
• Demonstrate the ability to apply acquired skills in the workplace
• Demonstrate the ability to relate effectively with others in the classroom
• Demonstrate human relations skills and professional behavior necessary for successful job performance
• Use medical terms correctly
• Obtain a first aid certificate
• Demonstrate an understanding of human biology
• Possess a basic understanding of medical office procedures using medical charts and records, electronic records, receiving visitors, scheduling appointments, and confidentiality in a medical office